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Silsal Rentals
(Only available within the UAE)

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FREE SHIPPING AROUND THE UAE & ON INTL. ORDERS $95+

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  • Select your location for local currencies, delivery times and shipping costs.
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  • Free shipping across the UAE.
  • Free international shipping on orders over 1000AED (Excl. USA & Canada)
  • Free Delivery
  • We offer full refunds for up to 7 days.
  • T&Cs Apply
  • Easy Refunds
  • Pay when you receive your order with Cash on Delivery
  • Or pay online using Credit Card, Debit Card or PayPal
  • T&Cs Apply
  • Cash On Delivery
  • Free shipping across the UAE.
  • Free international shipping on orders over 1000AED (Excl. the USA & Canada)
  • Free Delivery
  • We offer full refunds for up to 7 days.
  • T&Cs Apply
  • Easy Refunds
  • Pay when you receive your order with Cash on Delivery
  • Or pay online using Credit Card, Debit Card or PayPal
  • T&Cs Apply
  • Cash On Delivery

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    Careers

    Careers

    Looking for your next career move?

    Silsal’s commitment to unparalleled design, functionality, craftsmanship and customer service is at the heart of everything we do.

    We offer a wide range of career opportunities, and are always seeking fresh, passionate and creative talent who feel connected to our brand, customers and ambitions. If you would like to become part of our journey, share your CV with us today, by emailing dhenny.torres@silsal.com 

    Current Opening: Customer Service Representative

    Job Description:

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

    Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic and professional attitude towards customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensuring customer satisfaction and providing professional customer support.
  • Customer Service Representative Requirements:

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset
  • Comfortable using computers.
  • Experience working with Customer Support.
  • 2 years of experience in this field.
  • Fluent in English.
  • Arabic is a plus.
  • Please send your resume to shop@silsal.com, with the subject "Customer Service Opening".

    We welcome you to pick-up the shipment yourself if you wish to do so.
    Address:
    Silsal Design House
    Office A 207, Building 6
    Dubai Design District
    Dubai, UAE
    Working Hours:
    9am-5pm (Saturday – Thursday).
    A representative will call you when your order is ready for pick-up.