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Payment Terms and Conditions

Silsal Design House FZ LLC offers multiple payment gateways on the website (silsal.com), including credit card, Paypal, and Cash on Delivery (COD). Please see below for COD terms and conditions. 

We also accept payments online using Visa and MasterCard credit/debit card in AED and USD

COD Terms and Conditions

  • Cash on Delivery payments are only accepted in the following countries: United Arab Emirates, Bahrain, Qatar, Kuwait, Saudi Arabia, Egypt, Lebanon, Oman
  • We accept payments in the local currency
  • On delivery, only cash payments will be accepted - any other modes of payment such as personal cheques will not be accepted
  • Please note, not accepting an order or not being able to make a full payment at the time of delivery may result in loss of Cash On Delivery buying privileges at Silsal.com and/or account suspension.

COD Management

  • Our shipping and Cash On Delivery service is managed by the eCommerce division of Aramex Emirates LLC. 

We welcome you to pick-up the shipment yourself if you wish to do so.
Silsal Design House
Office A 207, Building 6
Dubai Design District
Dubai, UAE
Working Hours:
9am-5pm (Saturday – Thursday).
A representative will call you when your order is ready for pick-up.