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FREE SHIPPING AROUND THE UAE & ON INTL. ORDERS $95+

  • Free Shipping Around the UAE.
  • Free International Shipping On Orders Above1000AED (Excl. the USA & Canada)
  • Free Delivery
    Full Refunds
  • Pay when you receive your order with Cash on Delivery
  • Or pay online using Credit Card, Debit Card or PayPal
  • T&Cs Apply
  • Cash On Delivery
  • Free Shipping Around the UAE.
  • Free International Shipping On Orders Above1000AED (Excl. the USA & Canada)
  • Free Delivery
    Full Refunds
  • Pay when you receive your order with Cash on Delivery
  • Or pay online using Credit Card, Debit Card or PayPal
  • T&Cs Apply
  • Cash On Delivery

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    Damaged or Missing Items

    Claims for missing items or items damaged in transit must be received within 24 hours of receipt of merchandise. To be eligible for a refund or exchange, you must first email us at shop@silsal.com to alert us of the damage and then return the damaged item to us. Upon receipt of the damaged item, we will ship out a replacement if available. If a replacement is not available, we will refund the full amount of your item.

    We welcome you to pick-up the shipment yourself if you wish to do so.
    Address:
    Silsal Design House
    Office A 207, Building 6
    Dubai Design District
    Dubai, UAE
    Working Hours:
    9am-5pm (Saturday – Thursday).
    A representative will call you when your order is ready for pick-up.