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Privacy Policy

Personal data

Your personally identifiable data (first name, last name, and Email) are processed by Silsal Design House FZ LLC, with its registered office at Office A 207, Building 6, Dubai Design District, Dubai, UAE, in its capacity of controller of the personal data.

Your data are processed for the purpose of administering your membership of and process your orders on the Silsal website and for direct marketing. Silsal will use your personal data only for the purposes indicated above.

Silsal may transfer your data to its commercial partners, who may be located in a country outside the United Arab Emirates (UAE) where other standards of data protection might apply. When you provide us with your personal data you consent to your personal data being exported outside the UAE.

Subject to the above and except to the extent that communications of personal data to companies whose intervention as data processors, acting on behalf and under the sole control of Silsal, is required to accomplish the purposes indicated above, Silsal will not disclose, sell, rent or exchange such personal data to any other organization or entity, unless you are first notified and expressly agreed with it, or as otherwise required by law.

We draw your attention to the fact that you have the right to access and restrict your data and, where appropriate, request rectification of any erroneous data relating to you. You may furthermore, at any moment, object by means of a simple request and free of charge, to the future processing of personal data relating to you for the purpose of direct marketing. These rights may be exercised by sending an e-mail regarding any questions you may have to shop@silsal.com.

The Silsal website may contain links to other websites not owned or operated by Silsal. Please be aware that Silsal is not responsible for the privacy practices of such websites and that this privacy policy applies solely to data collected by the Silsal website.

Cookies

We also collect non-personally identifiable information passively using "cookies" and "action tags".

"Cookies" are small text files that are placed on your computer in order to identify your web browser and the activities of your computer on the Silsal website and other websites. We may use cookies to allow us to statistically monitor how you are using the Silsal website to help us improve our online offerings, or to determine the popularity of certain content. We furthermore send a "session cookie" to your computer when you log in to the Silsal website. These session cookies allow us to recognize you if you visit multiple pages during the same browser session, without needing to re-enter your login information multiple times. Once you log out or close your browser, these session cookies are deleted. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar. Please be aware that if you decline the use of cookies you will be unable to login to the Silsal website.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

Security

To ensure secure online payment and security where personal data is involved, the Silsal website uses SSL (Secure Socket Layer) technology. For further information, please consult your browser’s security specifications.

Unsubscribe from Newsletter

You can unsubscribe from our newsletter at any moment.

The easiest way to unsubscribe is to click on the unsubscribe link you receive at the bottom of your weekly newsletter, or send an email to shop@silsal.com

Address:
Silsal Design House FZ LLC
Office A 207
Building 6
Dubai Design District
Dubai, UAE 125962

We welcome you to pick-up the shipment yourself if you wish to do so.
Address:
Silsal Design House
Office A 207, Building 6
Dubai Design District
Dubai, UAE
Working Hours:
9am-5pm (Saturday – Thursday).
A representative will call you when your order is ready for pick-up.