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Silsal Rentals
(Only available within the UAE)

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FREE SHIPPING AROUND THE UAE & ON INTL. ORDERS $95+

Shipping To:
  • Select your location for local currencies, delivery times and shipping costs.
  • i
  • Free shipping across the UAE.
  • Free international shipping on orders over 1000AED (Excl. USA & Canada)
  • Free Delivery
  • We offer full refunds for up to 7 days.
  • T&Cs Apply
  • Easy Refunds
  • Pay when you receive your order with Cash on Delivery
  • Or pay online using Credit Card, Debit Card or PayPal
  • T&Cs Apply
  • Cash On Delivery
  • Free shipping across the UAE.
  • Free international shipping on orders over 1000AED (Excl. the USA & Canada)
  • Free Delivery
  • We offer full refunds for up to 7 days.
  • T&Cs Apply
  • Easy Refunds
  • Pay when you receive your order with Cash on Delivery
  • Or pay online using Credit Card, Debit Card or PayPal
  • T&Cs Apply
  • Cash On Delivery

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    Shipping and Delivery

    Shipping & Delivery

    Shipping Options

    Option
    Details
    Price
    UAE Standard delivery (1-2 days)
    • Orders will be delivered in 1 to 2 business days (business days are Sunday to Thursday, excluding public holidays).
    • If your order exceeds 10,000 AED and requires heavy gift-wrapping, please allow an extra day for delivery.
    Free
    Same Day Delivery
    • Same Day Delivery is available Sunday to Thursday across Dubai.
    • Orders placed Sunday to Thursday before 5pm will be delivered the same day.
    • Orders placed after 5pm will be delivered the next business day (business days are Sunday to Thursday, excluding public holidays).
    • Orders placed after 5pm on Thursday will be delivered on Sunday.
    95 AED
    International Delivery
    • Most international orders are shipped within 3 business days (business days are Sunday to Thursday, excluding public holidays).
    • For shipments to KSA, orders over 1,000AED will take 4-5 business days.
    • For shipments to the USA, 5USD per package will be charged should you request a signature required service. Payment can be made via PayPal, or the direct payment link, which we will send by email.
    • For shipments to the USA, 16USD per shipment will be charged should the delivery address provided by the consignee need amending. Payment can be made via PayPal, or the direct payment link, which we will send by email.
    • Please see table below for estimated transit times.
    Calculated at Checkout

     

    NOTE: Silsal reserves the right to make deliveries in batches.

    Tracking

    If an item has not been received and there is no tracking information, please contact our customer service representative at shop@silsal.com.

    International Shipping Rates

    International Shipping rates vary depending on the item’s size and weight. Your total shipping rate will be calculated automatically at checkout, prior to the completion of your order, and added to the total due amount. Shipping offers may change from time to time. Any free shipping offers may not be combined with other promotional codes or discounts.

    Customs, Duties and Sales Tax

    Orders shipped internationally (outside the UAE) may be subject to custom duties, clearance fees, and sales tax, as determined by the destination country. Unless mentioned otherwise, the amount, if any, is determined once the package reaches the customs office of the country of destination for inspection. This is not an additional charge from Silsal, but from the Customs Office of the country of destination. The recipient of the shipment must comply with all laws and regulations of the destination country and will be responsible for any additional charges such as custom duties, clearance fees and/or sales tax.

    Pre-Order Items

    On occasion, Silsal offers items for Pre-Order, before they are released in store. Each item is assigned a release date, which represents the date the item will be available for shipping. These release dates are subject to change without notice. We strive to keep our customers informed of any such changes. Your credit card will not be charged until the item is shipped.

    Shipping Carrier

    Silsal ships its orders through Aramex. Please visit www.Aramex.com to learn more about Aramex’s terms and conditions.

    Delivery Policy

    We ship worldwide, with the exception of OFAC (Office of Foreign Assets Control) sanctioned countries, in accordance with UAE law.

    Transit Times

    NOTE: Transit times are estimated and not guaranteed. Customs Departments at the destination country and weather changes may cause delays that are out of our control.

     

    Destination CountryEstimated Delivery Time (Days)
    Afghanistan4-5
    Algeria3-4
    Angola5-6
    Armenia5-6
    Australia4-5
    Azerbaijan5-6
    Bahrain1-2
    Bangladesh2-3
    Belarus4-5
    Belgium2-3
    Bosnia and Herzegovina5-6
    Brunei4-5
    Bulgaria3-4
    Burundi2-3
    Cambodia4-5
    Canada3-4
    China3-4
    Comoros4-5
    Croatia4-5
    Cyprus2-3
    Czech Republic2-3
    Denmark4-5
    Djibouti4-5
    Egypt2-3
    Eritrea3-5
    Estonia3-4
    Finland3-4
    France2-3
    Georgia5-6
    Germany2-3
    Germany2-3
    Ghana2-3
    Greece3-4
    Hong Kong1-2
    Hungary6-7
    Iceland5-6
    India2-3
    Indonesia3-4
    Iran2-3
    Iraq3-4
    Ireland3-4
    Isle of Man5-6
    Israel3-4
    Italy3-4
    Japan3-4
    Jordan2-3
    Kazakhstan4-5
    Kenya2-3
    Korea South3-4
    Kuwait1-2
    Latvia3-4
    Lebanon2-3
    Liberia7-8
    Libya3-4
    Lithuania3-4
    Luxembourg2-3
    Macedonia4-5
    Malaysia2-3
    Maldives4-5
    Malta3-4
    Mauritius2-3
    Mexico6-7
    Moldova5-6
    Montenegro6-7
    Morocco1-2
    Myanmar4-5
    Nepal2-3
    Netherlands2-3
    Nigeria4-5
    Norway4-5
    Oman1-2
    Pakistan2-3
    Palestine4-5
    Philippines1-2
    Poland3-4
    Portugal3-4
    Romania4-5
    Russia6-7
    Saudi Arabia2-3
    Senegal4-5
    Serbia6-7
    Seychelles3-4
    Sierra Leone6-7
    Singapore1-2
    Slovakia4-5
    Slovenia6-7
    South Africa2-3
    Spain2-3
    Sri Lanka5-6
    Sudan3-4
    Sweden2-4
    Switzerland3-4
    Syria3-4
    Taiwan2-3
    Tajikistan5-6
    Tanzania2-3
    Thailand2-3
    Switzerland3-4
    Tunisia4-5
    Tunisia5-6
    Turkey2-3
    Uganda2-3
    Ukraine3-4
    United Kingdom1-2
    United States4-5
    Uzbekistan5-6
    Yemen2-3

    We welcome you to pick-up the shipment yourself if you wish to do so.
    Address:
    Silsal Design House
    Office A 207, Building 6
    Dubai Design District
    Dubai, UAE
    Working Hours:
    9am-5pm (Saturday – Thursday).
    A representative will call you when your order is ready for pick-up.