Loading..

Product was successfully added to your shopping cart.





No products in the cart.

FREE SHIPPING AROUND THE UAE & ON INTL. ORDERS $95+

Worldwide Shipping - Free Shipping & Free Returns Around the UAE - 10% Off on Sign-Up

No products in the cart.

Shipping & Delivery

Shipping and Delivery

Delivery Policy

We offer shipping on online orders to countries Worldwide with the exception of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Shipping Time

United Arab Emirates deliveries:Orders placed by 11am from Sunday through Thursday will be processed and received in 1 to 2 working days – If you place your order during weekends (Friday, Saturday) and public holidays, your order will be processed the next working day and delivered in 1 to 2 working days. If your order requires heavy gift-wrapping or exceeds the value of AED 10,000 then kindly budget another day for delivery.

Same Day Delivery:We offer Same Day Delivery across Dubai, Abu Dhabi, Sharjah and Ajman on orders placed before 12pm. Available Sunday to Thursday, except public holidays.
Same Day Delivery costs AED 90.

International deliveries:Orders placed by 11am from Sunday through Thursday will be shipped in 1- 2 working days after receiving the order – If you place your order during weekends in the United Arab Emirates (Friday, Saturday) and public holidays, your order will be processed and shipped after 2 working days.

Any delivery dates provided by Silsal Design House are estimates and delivery time is not guaranteed. Kindly note that any delays that may for any reason take place at the Customs Department of the destination country, are completely out of Silsal’s control. Silsal reserves the right to make deliveries in installments.

On occasion, Silsal offers items that can be ordered on our site before they are released in-store. Each item is assigned a release date, which represents the date the item will be available for shipping. These release dates are subject to change without notice. We strive to keep our customers informed of such changes. Your credit card will not be charged until the item is shipped.

If an item has not been received and there is no tracking information, please contact our customer service representative at shop@silsal.com

Shipping Rates

Shipping rates will vary depending on the item’s size and weight. Your total shipping rate will be calculated automatically during checkout prior to the completion of your order.

We offer free shipping around the United Arab Emirates. All shipping rates for international orders are calculated on check-out and added to the total due amount. Shipping offers may change from time to time. Any free shipping offers may not be combined with other promotional codes or discounts. When shipping to multiple addresses, only shipping to the first address will apply for this offer.

Customs, Duties, and Sales Tax

Orders shipped internationally (outside the UAE) may be subject to custom duties, clearance fees, and sales tax, as determined by the destination country. The actual amount, if any, is only determined once the package reaches the customs office of the country of destination for inspection. This is not an additional charge from Silsal Design House but from the Customs Office of the country of destination.

The recipient of the shipment must comply with all laws and regulations of the destination country and will be responsible for any additional charges such as custom duties, clearance fees and/or sales tax.

Shipping Carrier

Silsal Design House ships its orders through Aramex. Please visit www.Aramex.com to learn more about Aramex’s terms and conditions.

Transit Times

NOTE: Transit time is only an estimate, impacts such as customs inspection and weather changes at destination may occur.

 

Destination CountryDestination EntityOriginEstimated Delivery Time (Days)
AfghanistanKBLDXB4-5
AlgeriaALRDXB3-4
AngolaLADDXB5-6
ArmeniaEVNDXB5-6
AustraliaADLDXB4-5
AustraliaBNEDXB4-5
AustraliaMELDXB4-5
AustraliaPERDXB4-5
AustraliaSYDDXB4-5
AustriaVIEDXB4-5
AzerbaijanBAKDXB5-6
BahrainBAHDXB1-2
BangladeshDACDXB2-3
BelarusMSQDXB4-5
BelgiumLGGDXB2-3
Bosnia and HerzegovinaSJJDXB5-6
BruneiBWNDXB4-5
BulgariaSOFDXB3-4
BurundiBJMDXB2-3
CambodiaPNHDXB4-5
CanadaYULDXB3-4
CanadaYYZDXB3-4
ChinaCANDXB3-4
ChinaPEKDXB2-4
ChinaSHADXB2-4
ChinaSZCDXB2-4
ChinaSZXDXB2-4
ComorosYVADXB4-5
CroatiaZAGDXB4-5
CyprusNICDXB2-3
Czech RepublicPRGDXB2-3
DenmarkCPHDXB4-5
DjiboutiJIBDXB4-5
EgyptCAIDXB2-3
EritreaASMDXB3-5
EstoniaTLLDXB3-4
FinlandHELDXB3-4
FrancePARDXB2-3
GeorgiaTBSDXB5-6
GermanyBERDXB2-3
GermanyDUSDXB2-3
GermanyFRADXB2-3
GermanyHAMDXB2-3
GermanyHAXDXB2-3
GermanyMUCDXB2-3
GermanyNUEDXB2-3
GermanyOSNDXB2-3
GermanySTRDXB2-3
GhanaACCDXB2-3
GreeceATHDXB3-4
Hong KongHKGDXB1-2
HungaryBUDDXB6-7
IcelandREKDXB5-6
IndiaBLRDXB2-3
IndiaBOMDXB2-3
IndiaCCUDXB2-3
IndiaCOKDXB2-3
IndiaDELDXB2-3
IndiaAMDDXB2-3
IndiaCJBDXB2-3
IndiaHYDDXB2-3
IndiaMAADXB2-3
IndiaPNQDXB2-3
IndonesiaJKTDXB3-4
IranTHRDXB2-3
IraqBGWDXB3-4
IrelandDUBDXB3-4
IrelandSNNDXB3-4
IrelandXDBDXB3-4
Isle of ManIOMDXB5-6
IsraelTLVDXB3-4
ItalyMILDXB3-4
ItalyROMDXB3-4
ItalyTRNDXB3-4
ItalyZBUDXB3-4
JapanTYODXB3-4
JordanAMMDXB2-3
KazakhstanALADXB4-5
KenyaNBODXB2-3
Korea SouthSLXDXB3-4
KuwaitKWIDXB1-2
LatviaRIXDXB3-4
LebanonBEYDXB2-3
LiberiaROBDXB7-8
LibyaTIPDXB3-4
LithuaniaVNODXB3-4
LuxembourgLUXDXB2-3
MacedoniaSKPDXB4-5
MalaysiaKULDXB2-3
MaldivesMLEDXB4-5
MaltaMLADXB3-4
MauritiusMRUDXB2-3
MexicoMEXDXB6-7
MoldovaKIVDXB5-6
MontenegroTGDDXB6-7
MoroccoCASDXB1-2
MyanmarRGNDXB4-5
NepalKTMDXB2-3
NetherlandsAMSDXB2-3
NigeriaLOSDXB4-5
NorwayOSLDXB4-5
OmanMCTDXB1-2
PakistanKHXDXB2-3
PalestineJRSDXB4-5
PalestineRMMDXB4-5
PhilippinesMNLDXB1-2
PhilippinesMNLDXB1-2
PolandWAWDXB3-4
PortugalLISDXB3-4
QatarDOHDXB1-2
RomaniaBUHDXB4-5
RussiaMOWDXB6-7
Saudi ArabiaDHADXB2-3
Saudi ArabiaJEDDXB2-3
Saudi ArabiaRUHDXB2-3
SenegalDKRDXB4-5
SerbiaBEGDXB6-7
SeychellesSEZDXB3-4
Sierra LeoneFNADXB6-7
SingaporeSINDXB1-2
SlovakiaBTSDXB4-5
SloveniaLJUDXB6-7
South AfricaJNBDXB2-3
South AfricaJNSDXB2-3
South SudanJUBDXB2-3
SpainBCNDXB2-3
SpainMADDXB2-3
SpainVLCDXB2-3
Sri LankaCMBDXB5-6
SudanKRTDXB3-4
SwedenGOTDXB2-4
SwedenMMADXB2-4
SwedenSTODXB2-4
SwitzerlandGVADXB3-4
SwitzerlandZRHDXB3-4
SyriaDAMDXB3-4
TaiwanHSCDXB2-3
TaiwanHSYDXB3-4
TaiwanKHHDXB3-4
TaiwanTAYDXB3-4
TaiwanTNNDXB3-4
TaiwanTPEDXB3-4
TaiwanTXGDXB3-4
TaiwanTXTDXB3-4
TajikistanDYUDXB5-6
TanzaniaDARDXB2-3
ThailandBNKDXB2-3
SwitzerlandCHCDXB3-4
TunisiaTNSDXB4-5
TunisiaTUNDXB5-6
TurkeyISTDXB2-3
UgandaEBBDXB2-3
UkraineIEVDXB3-4
United KingdomLONDXB1-2
United KingdomLRXDXB2-3
United KingdomMANDXB2-3
United KingdomPFWDXB2-3
United KingdomJERDXB2-3
United StatesCOVDXB4-5
United StatesECCDXB4-5
United StatesJFKDXB4-5
United StatesLAXDXB4-5
UzbekistanTASDXB5-6
YemenSAHDXB2-3

We welcome you to pick-up the shipment yourself if you wish to do so.
Address:
Silsal Design House
Office A 207, Building 6
Dubai Design District
Dubai, UAE
Working Hours:
9am-5pm (Saturday – Thursday).
A representative will call you when your order is ready for pick-up.