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  • Free shipping to KSA on orders over 1500 SAR
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  • Free Delivery*
  • We offer full refunds for up to 7 days.
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  • Easy Refunds
  • For your safety, we are no longer accepting Cash on Delivery payments.
  • Pay online using Credit Card, Debit Card or PayPal
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  • Safety First
  • Free shipping across the UAE on all orders over 125 AED.
  • Free international shipping on orders over 1500 SAR
  • Free Delivery*
  • Pay when you receive your order with Cash on Delivery
  • Or pay online using Credit Card, Debit Card or PayPal
  • T&Cs Apply
  • Safety First

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    Any orders placed online will be processed on May 31st. With the applied curfews and restrictions due to COVID-19, deliveries may take longer than usual. Shipping to the following cities has been temporarily suspended: Mecca, Qatif, Hufof and Buraidah.

    Covid-19 – Information for Our Customer

    At Silsal, the health and wellbeing of our customers and staff is our top priority and we must do the right thing by our communities, to help mitigate the spread of the coronavirus

    We understand that it's a worrying time for everyone, and want to take the opportunity to let you know that we have introduced precautionary measures, which go above and beyond our already high health and safety standards. While our D3 showroom is now closed to the public, our online store will continue operating as normal, as the Silsal team works from home and perfects the art of social distancing.

    In addition, we're working closely with our courier services to keep up-to-date with extra safeguards that have been introduced. Our courier services are all stringently following advice from the UAE government, and are communicating health and safety guidelines with their employees.

    We'd also like to take this opportunity to thank you for your continued support. Silsal is a local business that has called the UAE home for over seven years, and we will continue to serve our community of local and global customers, delivering extraordinary products and experiences to your door.

    In the meantime, please take care of yourselves and your loved ones.

    Shipping and Deliveries

    Our operations team is running as usual and working hard to ensure you get our shipments on time.

    Shipping Around the UAE

    Dubai: The estimated delivery time may be extended by 1 business day.
    All other cities: The estimated delivery time may be extended by 2 business days.

    Shipping to Other Countries

    All orders will be dispatched from our warehouse, without any delays. However, with fewer flights available, and with some countries implementing curfews, any delays that may occur, are out of Silsal's control. Rest assured, we will do our best to follow up and speed the process to the extent possible.

    We welcome you to pick-up the shipment yourself if you wish to do so.
    Address:
    Silsal Design House
    Office A 207, Building 6
    Dubai Design District
    Dubai, UAE
    Working Hours:
    9am-5pm (Saturday – Thursday).
    A representative will call you when your order is ready for pick-up.